Shipping policy
All packages will be dispatched within 24-48 hours depending on your preferred shipping method.
In line with standardised shipping times, see chart below for expected arrival timings to metro cities within Australia:
| Destination (Metro) | Express (Blue) | Standard (Red) |
|---|---|---|
| Canberra (ACT) | 2 | 4 |
| Sydney Metro (NSW) | 2 | 4 |
| Melbourne Metro (VIC) | 1 | 2 |
| Brisbane Metro (QLD) | 2 | 4 |
| Adelaide Metro (SA) | 1 | 2 |
| Perth Metro (WA) | 3 | 5 |
| Tas Metro (TAS) | 2 | 4 |
| Darwin & Katherine (NT) | 4 | 5 |
PROCESSING TIME
Orders placed via Express shipping will be processed with 24 hours where Standard shipping will be dispatched within 24-48 hours.
During busy periods, promotional events and sales there may be delays on the dispatch of your order.
Orders will be delivered between 8am - 6pm Monday to Friday.
POSSIBLE DELAYS
We do our best to ensure the timely delivery of all orders, please keep in mind that we are only provided with an estimated delivery date from our carriers. On a rare occasion, your order can arrive outside of the estimated timeframe. For rural areas across Australia there may be further delays to our delivery timeframes. Please contact us at hello@whogivesaflying.com if you would like further information or assistance with delivery timeframes.
TRACKING YOUR ORDER
You can track your order via our shipping confirmation email. If you do not receive your tracking details, please contact our team directly at hello@whogivesaflying.com
PRE-ORDER SHIPPING
Pre-order items will be processed like a normal order but shipped at a later date. Date will be specified on the product page and you will receive a confirmation once your order has been shipped.
For orders that contain an in-stock item/s your order will be shipped separately so you receive your in-stock item/s straight away. No additional postage charged will be incurred in these circumstances.